The benefits of compassion in the company

Managers mistakenly think that pressuring workers increase their performance. What they do is not more than increase their stress, and research in neuroeconomics has shown the costs of stress are divided equally between employers and employees. Interesting: at least the brain knows the concept of social justice. By Koncha pines-Pey paraEspacio MIMIND.


Stress has such high costs in health and the rotation of staff that gives vertigo. Studies in human resources shed data that range from 46% to 50% more, by those organizations working in stressful situation.

Stress is already a global epidemic and a cause that is directly related to heart disease - watching the past and present patterns can predict the future of those affected-. In addition, in purely economic terms we can say that "the stress is not good business", because the negative impact is between 54 and 50% in total turnover. Work-related stress has led people to reject promotions, leave work, suffering from chronic illnesses or divorces

But at Stanford University, we have a new field of research that arises from a group of scientists who promote one Ethics of compassion guided towards "sustainable happiness", instead of a culture based on the motivation toward achievement.

The culture of entrepreneurial interdependence fosters the union at the place of work, promoting positive social interactions, the link, affiliation, and therefore the empathy, compassion and happiness. It has shown people who work in environments sympathetic to have better health, a higher immune system, more positive mood States, are more proactive, offer help to their fellow and therefore give best service.

The characteristics of these people is that they are more compassionate, kind and supportive to each other, tending to build more binding relationships and increasing productivity levels and the feeling of social connection. In view of the high costs of health care, the instability in the workplace, the bad customer service and the impact on the income statement can... say that "compassion is a good investment.", and can have a positive impact not only on the health of people and their well-being, but also in the overall financial success.

What is the benefit of compassion to the company?

The research carried out by Ed Diener and Martin Seligman It suggests that the connection with others is a significant point that promotes the mental and physical health, speeding recovery after an illness. Other research carried out by Stephanie Brown, Stonybrook University, proved even that it is "a great social investment" and extends the life.

Before that the managers who read this article throw it into the trash, they may think a moment in "the fear of compassion". Compassion has historically been associated with weakness. I prefer to think in terms of compassionate and powerful leaders such as Desmond Tutu, Luther King o Mother Teresa. All of them were strong, inspirational, leaders who left no better alternative but to follow them. Who is the manager who generated that kind of loyalty and commitment?

This view has been heavily investigated by Jonathan Haidt, of New York University. His research shows that seeing someone that helps other creates a State of consciousness which he calls "elevation". May not only feel, but that now we can prove it - see it in the brain. We see that when he is an act of compassion or we see a compassionate Act, our amygdala is reduced and they increase the air of compassion towards us and towards others.

When Haidt and his colleagues applied his research to business, found that if the leaders were "fair", his collaborators "rose" and felt more loyal and committed, more likely to act politely with others, no reason at all. They entered in fields of empathy and compassion as if they were fields of particles moving rapidly, generating a chain of reactions. In other words, a manager that is oriented to service and ethics are more likely that others will follow your example and increase its commitment to the company.

"Lift" can become a driving force for the creation of a culture based on compassion and goodness, whether at work or in society. Neuroscientists James Fowler, the University of California in San Diego, and Nicolas Chirstakis, Harvard have shown that aid is contagious. Acts of generosity and compassion engender a chain-reaction of goodness. This is how a culture shaped by neuroplasticity; It has nothing to do with effort and sacrifice, but with the deeper connection of benefit muto.

Research on compassion has not done more to start. Everything is new, but scientists are exploring more effective ways of promoting compassion in work, education, health and society. Promoting best practices of love and unconditional goodness.

Doing this requires a solid dialogue between the world of science and the business world. That is the kind of dialogue that we need to promote scientists and teachers that we teach the effects of compassion and altruism in mind, which I am.


Other articles on ,
By • 12 Feb, 2014 • section: General